Service
Through the entire equipment life cycle, CITIC Heavy Industries (CITIC HIC) provides a broad range of services right from the beginning and consultancy to after-sales support and spare parts supply. Our mineral processing equipment can assist our customers in increased operating efficiency and minimal maintenance, thus yielding a higher profit and staying ahead in their competitive market for the foreseeable future.
Lifetime service
With state-of-the-art technology and rich experience, CITIC HIC works through each critical step to individualize the optimal process and performance as per customer needs. Our lifetime service covers equipment installation, testing, maintenance, refurbishing, remote monitoring & diagnosis, upgrading & retrofitting, and performance guarantee.
Spare parts supply
We at CITIC HIC offer our original spare parts to help customers minimize their unexpected downtime and operation costs. We use high-grade materials, high-precision machines and advanced processes to produce spare parts adapted to customer specific needs of design and working parameters. Mill & crusher liners and wear parts We strive hard to develop high-efficiency wear-resistant materials and parts to extend the service life of liners and wear parts, therefore obtaining optimal performance of the mineral processing equipment under harsh operating conditions. CITIC HIC has built long-term cooperative partnership with domestic well-known universities, and combines their strong scientific research strength with our solid theoretical foundation and rich field experience to tackle the tough challenges for the mineral processing equipment.
